Study finds Android handsets break more frequently than iPhone, could cost ...

Release Date 4 Nov, 2011 in Apple Insider

Android Returns Cost Carriers $2 Billion Annually InformationWeek (blog) - 4 Nov, 2011 Now comes a report that once the devices are sold, carriers are incurring additional, higher-than-expected charges, in the form of up to $2 billion per year for returns and repairs due to hardware issues. Wireless "experience management" firm WDS ...
Fixing Android mobes costs telcos millions Register - 4 Nov, 2011 By Brid-Aine Parnell • Get more from this author Keeping up with repairs and returns on Android mobes is costing operators up to £1.25bn ($2bn) a year, according to a new study. The very factor that's making the platform such a success - its openness ...
	Android phones break more than Apple or BlackBerry Telegraph.co.uk - 4 Nov, 2011 Cheap handsets using Google's Android operating system use unreliable components and break more than Apple or BlackBerry devices, new research suggests. The repair costs to global telecoms operators could rise by as much as £1.25 billion, ...
Android phone repair cost telcos billions: study Reuters India - ‎Nov 2, 2011‎ People use mobile phones to take pictures in Tokyo August 16, 2011. Fitting older versions of Google's Inc popular Android software to cheaper cellphones could send the repair costs of global telecoms operators up as much as $2 billion, ...
Android phone repair cost telcos billions - study Reuters UK - ‎Nov 2, 2011‎ 1 of 2. An Android smartphone displays the Google website in this picture illustration in Seoul September 7, 2011. (Reuters) - Fitting older versions of Google's Inc popular Android software to cheaper cellphones could send the repair costs of global ...
Android phone repair cost telcos billions: study Reuters - ‎Nov 2, 2011‎ (Reuters) - Fitting older versions of Google's Inc popular Android software to cheaper cellphones could send the repair costs of global telecoms operators up as much as $2 billion, a study by wireless services firm WDS showed. ...
	Here's why studies on Android vs iPhone don't work SlashGear - 4 Nov, 2011 This week a study has been done by a wireless service firm by the name of WDS and published by Reuters to offer up the idea that Android repair costs far outweigh their mass appeal due to their wide variety of shapes and sizes. ...
Study finds Android handsets break more frequently than iPhone, could cost ... Apple Insider - 4 Nov, 2011 Cheaply assembled devices running Google's fragmented Android platform could cost telecoms billions of dollars a year in repairs, contrasting service costs for devices based on tightly controlled ecosystems like Apple's iOS. ...
Cheaper Android Phones Are Crap Compared to iPhone and BlackBerry Gizmodo - 4 Nov, 2011 Fandroids say that iPhones, Blackberries and Windows Phones are way too expensive. Anyone can buy a cheaper Android! Now a study covering 600000 support calls has found that these cheap Androids are exactly that: Cheap. And cheap phones break. ...
	Cheap Android Phones Could Cost Telcos Billions in Repairs Wired (blog) - 4 Nov, 2011 They may not boast the brand status and performance of higher-end smartphones, but cheap, bottom-feeder Android phones are attractive options for those unwilling to drop big bucks on a mobile device. At least, these phones are cheap to us ...
Study: Android hardware repairs are costing carriers up to $2 billion IntoMobile - 4 Nov, 2011 One of the reasons why Android has become so popular when you look at it from a market share perspective is because of hardware choice. Consumers can choose a top of the line Android phone selling for $300 on contract or lower range handsets that can ...
	Android Phones Are Pieces Of Crap Costing Telecoms $2 Billion A Year To ... Cult of Mac - 4 Nov, 2011 Think Android phones are pieces of junk? Now you've got the data to prove it. A recent study has conclusively proven Android phones are much more prone to breaking than iPhones and even BlackBerries, ...
	Returned Android phones costing operators $2bn a year Total Telecom - 4 Nov, 2011 Device management specialist WDS warns low-end smartphones likely to be more expensive to support than top-of-the-range handsets. Customers returning malfunctioning Android phones for repair or replacement are costing ...
	Android Repair Costs Hit Providers Hard Mobile Marketing News - 4 Nov, 2011 Returns and repairs for Android handsets are costing mobile providers millions of pounds a year, according to a new study by wireless firm WDS. Up to £1.25 billion is being spent every year by telcos on repairs and other services to deal with faulty ...
	Android Phone Repairs Cost Carriers Billions Mobiledia - 4 Nov, 2011 Repairs to Android phones cost wireless operators billions, revealing a potential downside to the rapid expansion of Google's mobile operating system. A study by wireless services firm Wireless Dat ...
	Actually, That Android Phone Might Not Be So Cheap Business Insider - 4 Nov, 2011 One of the huge reasons for Android's dominance of the smartphone market is the cheapness of making the phone. That savings, in turn, can be passed on to the consumer. For a large segment of the population, the choice between a $400 iPhone and a $90 ...
Android could cost operators an avoidable $2 billion a year ConnectedPlanet - 4 Nov, 2011 All Android smartphones and versions are not created equal, finds a new report. Testing devices, managing expectations and educating staff can help to save billions in return fees. Well, no," says Tim Deluca-Smith, VP of marketing at ...
Cheap Android Phones Are Unreliable Ubergizmo - 4 Nov, 2011 WDS, a wireless services company specialized in tech support, has concluded that the proliferation of cheap ($100, no contract) android phones may cost wireless carriers $1.99B worldwide. WDS says that this is much higher than more expensive handsets ...
Android hardware fails more than iPhone, BlackBerry; repairs cost carriers $2 ... BGR - 4 Nov, 2011 Repairs to Android smartphones cost wireless carriers $2 billion per year according to a new year-long WDS study that tracked 600000 support calls around the globe. Android's popularity and the introduction of a number of low-cost smartphones has put a ...
	Android Smartphones Come With $10 Hidden Service Charge ITProPortal - 4 Nov, 2011 Even though Android handsets are driving the price of affordable smartphones down, there is a hidden cost associated with installing Android on cheaper smartphones according to a research carried out by WDS. The total cost of repairs associated with ...
Android handset failures cost operators $2bn per year Telecoms.com - 4 Nov, 2011 The return of Android devices by consumers is costing operators around $2bn per year, as they struggle to manage consumer expectations, according to research released this week. A study conducted by wireless experience management experts WDS has ...
Cheaper Android Devices Could Increase Repair Costs Of Global Telecoms ... Android Police - 4 Nov, 2011 It's not much of a secret that Android's success is in no small part due to the broad range of devices which are currently available on the market. There is a phone for everyone available if you look hard enough, from top-of-the-range choices such as ...
Report: Faulty Android handsets to cost telecoms operators £1.25 billion Life of Android (blog) - 4 Nov, 2011 Cheap Android handsets containing poor quality components could lead to a £1.25 billion rise in expenditure for global telecoms operators, a study by wireless services firm WDS has found. Due to the wide range of available Android smartphones, ...
Study: Android handset returns costing operators $2B a year FierceWireless - 4 Nov, 2011 Get FierceWireless: Europe via twice-weekly email and save time following the European wireless industry. Sign up today! Operators are incurring huge and unexpected costs due the high return rate of Android-based devices, according to a comprehensive ...
Android costs networks billions a year in service costs Know Your Mobile (blog) - 4 Nov, 2011 Android-powered handsets are costing networks billions of dollars a year in service costs, according to a new report by Wireless Dat Service. 'The study,' according to WP Central, 'looked at over 600000 support calls to carriers over the last 12 months ...
Phone outfits struggle with Andriod upgrades TechEye - 4 Nov, 2011 Carriers are struggling to cope with punters who want to keep returning their Android phones. Figures from wireless management experts WDS claim that the return and repair of Android smartphone devices is costing mobile operators as much as $2 billion ...
Android fragmentation driving costs up for operators Mobile Europe - 4 Nov, 2011 All Android devices are not created equal and mobile operators need to be aware that certain devices may cost them in the long run, especially if they are mismatched at the point of sale to the customer. That is the message from customer care and ...
Study warns carriers about the hidden costs of cheap Android phones Afterdawn.com - 4 Nov, 2011 A new whitepaper from wireless services firm WDS points out some potential problems for carriers who sell Android smartphones. The paper, based on analysis of 600000 support calls to mobile carriers, details some mistakes they have made in selecting, ...
	Mobile TCO: Cheap is as cheap does TECH.BLORGE.com - ‎Nov 2, 2011‎ When it comes to smartphones, it seems we're faced with two choices: paying a little more now or lot more later. That said, the platform that offers the chance to potentially save a few pennies now seems to be winning the volume ...
Android Repairs Costing Carriers $2 Billion Per Year [Android Smartphones More ... TFTS (blog) - ‎Nov 2, 2011‎ Android smartphones might be cheaper for consumers, particularly with entry-level devices. But repairs on Android devices are reportedly costing carriers around the world a whopping $2 billion per year. Research firm WDS says that Android smartphones ...